Privacy Policy

Last Updated: October 20 2025

OVERVIEW
This Privacy Policy explains how The Golden Voice collects, uses, and protects your information when you visit https://www.thegoldenvoice.com.

INFORMATION WE COLLECT
We may collect:

  • Name, email, and phone number (via forms)
  • Payment information (via third-party processors)
  • Cookies, IP address, and site usage data
  • Communication preferences and submitted content

HOW WE COLLECT DATA

We collect data through:

  • Website forms
  • Email opt-ins
  • Appointment booking tools (e.g., Calendly)
  • Ai and chat assistants that may request your contact

Cookies and Google Analytics

WHY WE COLLECT DATA
We use your data to:

  • Book and deliver coaching services
  • Respond to inquiries and support requests
  • Send newsletters and marketing content (if opted in)
  • Improve website experience and performance
  • Comply with legal obligations

DATA SHARING
We do not sell your data. We may share information with:

  • Payment processors (e.g., Stripe)
  • Email service providers (e.g., Brevo, HubSpot)
  • Scheduling tools (e.g., Calendly)
  • Legal or government authorities if required

COOKIES
We use cookies to:

  • Improve user experience
  • Track website performance
  • Provide personalized content

You can control cookie settings in your browser.

DATA SECURITY
We follow industry best practices to protect your data. However, no system is 100% secure. You use the site at your own risk.

SMS Communications & Privacy

By providing your phone number, you consent to receive SMS messages related to scheduling, reminders, account updates, and occasional promotional content from The Golden Voice. Message and data rates may apply. You may opt out at any time by replying STOP, and get help by replying HELP.

We do not sell, rent, or share SMS consent or phone numbers with third parties or affiliates for marketing purposes. Phone numbers are used exclusively to deliver messages directly related to The Golden Voice services.

Personal information collected through SMS, such as your phone number or message content, is used solely to facilitate communication with you and improve service delivery. Information may be securely processed by third-party service providers (e.g., SMS delivery platforms or customer management tools) strictly for the purpose of sending and managing messages on our behalf. These providers are required to protect your data and are not permitted to use it for their own marketing.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy Disclaimer: “SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.” 

YOUR RIGHTS
You may:

  • Request a copy of your personal data
  • Ask us to update or delete your data
  • Opt out of marketing emails anytime via unsubscribe link
  • To exercise these rights, email us at: jordan@thegoldenvoice.com

CCPA & GDPR
If you are a resident of California or the European Union, you have additional rights under CCPA and GDPR. We comply with these regulations to the best of our ability.

CHILDREN’S PRIVACY
We do not knowingly collect data from children under 13 without parental consent.

DATA RETENTION
We retain data as long as needed to provide services and comply with laws. You may request deletion of your personal data at any time.

POLICY CHANGES
We may update this Privacy Policy at any time. Updates will be posted to this page with a new effective date.

CONTACT
Questions or concerns? Contact:
The Golden Voice
Email: jordan@thegoldenvoice.com
Phone: 844-700-4356